Terms of Service

Last Updated: Aug 2, 2026

Welcome to lignita™.These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York, US ；

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Overview

This website is operated by lignita™. Throughout the Site, the terms “we,” “us,” and “our” refer to lignita™.

Our online store is powered by SHOPLINE. We provide this website, including all information, tools, products, and services available from this Site, conditioned upon your acceptance of these Terms and our related policies.

2. General Product Terms

Product Information

• Product descriptions, images, specifications, prices, and availability are provided for informational purposes only and may change without notice.
• We make reasonable efforts to display product information accurately, but we do not guarantee that all descriptions, images, colors, sizes, measurements, prices, or other details are completely accurate, current, or error-free.
• Actual products may vary slightly from images shown on the Site due to screen settings, production updates, packaging changes, or other factors.

Use of Products

• Products should be used only for their intended purpose and in accordance with any instructions, warnings, or guidelines provided.
• Customers are responsible for reviewing product information before purchase and determining whether a product is suitable for their needs.
• Improper use, modification, neglect, or failure to follow instructions may result in damage, reduced performance, or voided warranty coverage where applicable.

Results and Experience Disclaimer

• Individual experiences may vary. We do not guarantee that any product will meet every customer’s expectations or produce a specific result.
• Customer reviews, testimonials, examples, or feedback displayed on the Site reflect individual experiences and should not be interpreted as a guarantee of results.
• By purchasing from lignita™, you acknowledge that product satisfaction and performance may vary based on personal preference, usage method, environment, and other factors.

Sensitivity and Safety Notice

• Some products may contain materials, components, or substances that may not be suitable for every individual.
• If you have known sensitivities, allergies, or product compatibility concerns, please review the product information before purchasing or using the item.
• If discomfort, irritation, damage, or an adverse reaction occurs, discontinue use immediately.

3. Orders and Payments

• By placing an order, you agree to provide current, complete, and accurate purchase and account information.
• We reserve the right to refuse, cancel, limit, or modify any order at our discretion, including orders that appear fraudulent, inaccurate, incomplete, or in violation of these Terms.
• Prices are subject to change without notice.
• We are not responsible for pricing errors, typographical errors, product availability changes, or display issues.
• If an order is canceled after payment has been processed, any eligible refund will be handled according to our Refund Policy and payment provider rules.

4. Refunds and Returns

Returns, refunds, exchanges, cancellations, damaged items, and non-refundable charges are governed by our Refund Policy. By placing an order, you agree to the terms stated in that policy.

• Returned products must meet the eligibility requirements stated in our Refund Policy.
• Certain products, including clearance items, promotional items, personalized items, hygiene-related items, or final-sale items, may not be eligible for return or refund.
• Shipping fees, handling fees, insurance fees, priority processing fees, and other service-related charges may be non-refundable unless required by applicable law.

5. Shipping

Shipping is governed by our Shipping Policy. Estimated delivery times are provided for reference only and may vary depending on destination, carrier schedules, customs processing, weather, holidays, incorrect addresses, or other circumstances beyond our control.

• Customers are responsible for providing accurate and complete shipping information at checkout.
• We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
• International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the customer’s responsibility unless otherwise stated.

6. Defects, Damages, and Warranty

• Any visible defect, damage, missing item, or incorrect item should be reported as soon as possible after delivery.
• Photos, videos, order numbers, and packaging information may be required to review the issue.
• Warranty coverage, if available, applies only according to the specific warranty terms provided at the time of purchase.
• Additional warranty or protection coverage is only available when purchased at checkout, where applicable.

7. Prohibited Uses

You may not use our website, products, or services:

• For any unlawful, fraudulent, abusive, or unauthorized purpose
• To violate any applicable laws, rules, or regulations
• To infringe upon our intellectual property rights or the rights of others
• To submit false, misleading, harmful, or malicious information
• To interfere with or disrupt the security, functionality, or operation of our Site
• To attempt to gain unauthorized access to any part of the Site, server, account, system, or network
• To transmit viruses, malware, spam, or other harmful code

We reserve the right to suspend, restrict, or terminate access to our website or services for any prohibited use.

8. Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, icons, videos, product descriptions, page layouts, and design elements, is owned by or licensed to lignita™ unless otherwise stated.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use of any website content is strictly prohibited.

If you believe your intellectual property has been used without authorization, please contact us so we can review and address the matter.

9. Third-Party Links and Services

Our Site may include links to third-party websites, tools, payment providers, shipping carriers, advertising platforms, or other external services.

These third-party services are not controlled by us, and we are not responsible for their content, policies, practices, availability, security, or performance.

Your use of third-party services is subject to the terms and policies of those third parties.

10. Limitation of Liability

• To the fullest extent permitted by law, lignita™ shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of our website, products, or services.
• We do not guarantee that the Site will be uninterrupted, secure, error-free, or free from viruses or harmful components.
• We do not guarantee specific product outcomes, performance, or suitability for every customer.
• Product use is at your own discretion and responsibility.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless lignita™, its owners, employees, contractors, partners, service providers, and affiliates from any claim, demand, loss, liability, or expense arising from your violation of these Terms, misuse of our Site, or violation of any law or third-party rights.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New York, US

13. Dispute Resolution

In the event of a dispute, you agree to first contact us in good faith at support@lignita.com so we can attempt to resolve the issue informally.

If the dispute cannot be resolved informally, it may be resolved through binding arbitration where permitted by applicable law.

You agree that any dispute will be handled on an individual basis and not as part of a class, collective, or representative action, unless otherwise required by applicable law.

14. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting the updated version on this page.

Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions regarding these Terms, please contact us:

Email: support@lignita.com

By using our website or purchasing from us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.